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Complaints

At Solitaire Medical Group, we value every patient’s experience and are committed to providing the highest quality of care. If you have any feedback or concerns regarding your interaction with our staff or your overall experience, we encourage you to share it with us. Your input is essential in helping us improve our services. Please use the provided form to submit your feedback, or feel free to send us an email at manager@solitairemedicalgroup.com.au 

Our dedicated team will review your comments and take any necessary actions to address your concerns promptly. We appreciate your trust in us and thank you for helping us enhance our patient care.

Paragon Medical Plus Dental Centre

Opening Hours

Monday to Friday 8.00 am to 11.00 pm
Saturday – Sunday 9.00 am to 5.00 pm
All Public Holidays 9.00 am to 5.00 pm

Cross Keys Medical Centre

Opening Hours

Monday to Friday 9.00 am to 5.00 pm
Saturday – Sunday Closed
Public Holidays Closed

Bridgeview Family Practice

Opening Hours

Monday to Friday 9.00 am to 6.30 pm
Saturday – Sunday 9.00 am to 5.00 pm
All Public Holidays 9.00 am to 5.00 pm

Murraylands Medical Centre

Opening Hours

Monday to Friday 9.00 am to 6.30 pm
Saturday – Sunday Closed
All Public Holidays Closed

If we have been unable to resolve your complaint you can contact the Health Complaints Commissioner using the following methods:

Complete the online form here

Complaints can also be submitted between 9am-5pm, Monday to Friday by phoning 1300 582 113 (for translation services contact TIS National on 131 450 or through the National Relay Service